Multilingual
11 supported voice languages: English, Spanish, French, Portuguese, German, Italian, Dutch, Hindi and Arabic, plus Amharic and Swahili. No “press 1 for…” language menus.
Features
Everything a receptionist does — without the desk.
One agent to answer calls, capture the important details, and help your team take the next step.
Books appointments
Captures the caller’s name, phone, service, and preferred time. Connect Google Calendar to check availability and add bookings.
Warm transfer & escalation
When configured, Dewul can transfer a live call to a team member or route an urgent request through your escalation workflow.
Knowledge base
Add FAQs, documents, and website information for the agent to search during a call. When it cannot answer confidently, configure it to capture the request for follow-up.
Live call dashboard
Every call gets a two-sentence AI summary, a speaker-labeled transcript, sentiment and topic tags — searchable the second the call ends.
Connect the tools you need
Connect supported calendar and business tools where available. Integrations depend on provider setup and account configuration.
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