Multilingual
11 languages — English, Spanish, French, Portuguese, German, Italian, Dutch, Hindi and Arabic, plus Amharic and Swahili. The agent switches mid-call the moment the caller does. No menus, no “press 1 for…”.
Features
Everything a receptionist does — without the desk.
One agent that answers, books, escalates and remembers. Wired to live data on day one.
Books appointments
Captures name, phone, service and time, then writes the booking straight to your CRM or calendar — no copy-paste, no missed details.
Warm transfer & escalation
When a caller says “emergency”, “flood” or asks for a human, Dewul can transfer the live call straight to your cell — or ping you on SMS, email or Telegram. The urgent calls reach you, not voicemail.
Knowledge base
Upload your FAQ, PDFs and websites. The agent searches them in real time and politely takes a callback when unsure — it never makes things up.
Live call dashboard
Every call gets a two-sentence AI summary, a speaker-labeled transcript, sentiment and topic tags — searchable the second the call ends.
Takes payment & plays nice with your stack
Collect a deposit on the call via Stripe or PayPal (M-Pesa coming soon), and sync to Google Calendar and HubSpot — more on request. Dewul slots into the tools you already run; it doesn’t ask you to switch.
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